Have questions about measuring or installation? Need more information about a product or application? We're here to help you! Our sales and service teams have over 50 years combined experience in the window covering industry.
*Some restrictions apply please see our policies for full details.
To offer quality, custom made window coverings at affordable prices and provide world class customer service. We want to add you to our many thousands of happy customers!
We don't just want customers, we want customers for life! Read Blindster Customer Reviews and Testimonials
This option allows the original customer to upgrade or replace their blinds or shades with any product sold on the Blindster.com website at any time in the future after delivery of the original order. The lifetime upgrade guarantee option must be selected on the original order at the time of purchase. When the upgrade order is placed a credit for the amount paid for the original order will be applied to the upgrade order. The credit amount will not include any shipping or handling fees paid on the original order. If the upgrade order is less in value than the original order the difference is non-refundable. If the upgrade order value is greater than the original order value the customer must pay the difference. Just as the credit does not include shipping or handling charges from the original order, the customer is responsible for tax, shipping, or handling fees on the upgrade order. The products on the original order can be upgraded or replaced one time and this option will not be offered on the upgrade order. The offer is void if the original order is returned for credit. The cost of the lifetime upgrade guarantee is not refundable if the order is returned under our Satisfaction Guarantee. The upgrade order cannot be returned for credit. The lifetime upgrade guarantee is available to the original customer only and the upgrade order must be shipped to the same name and address as the original order. The window and/or product sizes must also be identical to the sizes on the original order. If any blinds were remade on the original order under our Fit or Free Guarantee, the sizes ordered for the Fit or Free remakes must be used in the upgrade order. The lifetime upgrade guarantee is not available on commercial, contract quote, or volume orders over $2,000.
We take the fear out of ordering custom window coverings with our Fit or Free™ Guarantee! If you make a mistake in measuring and your blinds don't fit simply contact us and we'll remake your blinds for NO CHARGE! All you pay for is the price difference (if any) and shipping*.
We stand behind the quality of our products by offering 60 day satisfaction guarantee. Although everything we sell is custom made to order if you're unhappy we promise to do everything we can to achieve your satisfaction or you can return your blinds to us for a refund.
* Please note that returned blinds are not resold, we donate them to a local charity.
Everything we sell is covered by a manufacturer's limited lifetime warranty against defects in materials and workmanship*.
We offer free shipping on most orders. Horizontal blinds or shades 94" wide (& wider) and vertical blinds 94" (& over) wide or long are charged a flat $70 oversize freight fee per order.