60 Day Satisfaction Guarantee*
We stand behind the quality of our products by offering a 60 day satisfaction guarantee*. If you're not satisfied with your purchase we promise to do everything we can to achieve your satisfaction. But if we can't make you happy we'll assist you with returning your order for an exchange or refund. *All of our products are custom made and cannot be resold, all returns are donated to charity. For this reason single orders greater than $500 or multiple orders from the same person, household, or address within any 12 month period with a total combined value over $500 cannot be returned. Return shipping costs, oversize freight fees, and handling charges are non-refundable. This offer cannot be combined with our fit-or-free guarantee or any other offer. This offer is not available on premium sheer shades, deluxe bamboo woven wood shades, closeout products, and commercial or dealer orders.