- 888-256-8672 | M-T 8a-7p : F 8a-5p CT
Their natural, rough-textured wood surface achieves an elegant, organic look. Made with real wood, these UV-ray inhibited blinds won’t fade or warp and act as excellent insulators to keep heat in during the winter and cool air from escaping during the summer.
If you select the 2 on 1 or 3 on 1 headrail option you will be prompted to specify the widths and control locations for each blind.
PLEASE NOTE: this option is not available on all products.
If you select the 2 on 1 or 3 on 1 headrail option you will be prompted to specify the widths and control locations for each blind.
PLEASE NOTE: this option is not available on all products.
STEP 1: Measure the width of your window opening in 3 places - top, middle and bottom. Record the most narrow of your 3 measurements to the nearest 1/8". If rounding is necessary, round down to the nearest 1/8". This is the width you will order. The factory will deduct approx. 1/2" from the width you order to allow space for the mounting brackets and allow room for operation. The valance deduction is approx. 1/8".
STEP 2: Measure the height of the window opening in 3 places - left, middle and right. Record the tallest of the 3 measurements. This is the height you will order. There are no height deductions, the blind will be made to the height you order with a minimal 1/8" tolerance.
STEP 1: Measure the width of the area you want to cover from outside edge to outside edge. This is the width you should order. The blind will cut to the exact width you specify. The valance will be approx. 3/4" wider than blind with approx. 3" returns which cover the mounting brackets.
STEP 2: Measure the height of the area you want to cover from outside edge to outside edge. This is the height you should order. There are no height deductions, the blind will be made to the height you order with a minimal + 3/4" tolerance.
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If you make a mistake in measuring and your blinds don't fit, simply contact us within 60 days and we'll remake the product in a different size free of charge, you only pay shipping. For non-motorized blinds and shades, the shipping charge is 15 per product and a limit of 5 free remakes per customer per order. For shutters and all motorized products, there is a 15 shipping charge and a limit of 1 free remake per customer per order. An oversize freight fee of $75 per order will apply on remake orders with products 94" wide and greater, vertical blinds 94" wide or tall and greater, and all shutters. This offer is not available on all premium sheer shades, closeout products, commercial or dealer orders. Please see our policies page for full details.
We stand behind the quality of our products by offering a 60 day satisfaction guarantee. If you're unhappy with your purchase, just let us know within 60 days of receipt and we'll work to find a different product for you, or assist you in returning it to us for a refund. We promise to do everything we possibly can to achieve your satisfaction. However, if we simply can't make you happy, we'll provide you with a return authorization and shipping instructions to return your order for a refund.*Please Note: If you are ordering a product for the first time, we recommend ordering just 1 first so you'll be certain it meets your expectations. Everything we sell is custom made to order and cannot be resold; returns are donated to a local charity. For this reason, orders valued at $500 or more cannot be returned for a full refund. We may authorize the return of orders valued over $500, however the maximum refund amount is $500. Return shipping costs, oversize freight fees, and handling fees are non-refundable. Premium sheer shades, closeout products, commercial and dealer orders cannot be returned for a refund.
The manufacturer warrants that their products will be free from manufacturing defects for the reasonable lifetime of the project for which it was originally purchased. This limited warranty is provided to the original purchaser only and shall not apply if the product is damaged due to alteration, misuse, improper installation, normal wear and tear, exposure to the elements, fire, or acts of God. Fading from extensive exposure to sunlight is a normal occurrence and is not covered under this limited warranty. This obligation is limited to the repair or replacement of the defective product(s) and excludes shipping charges and labor costs. Motorized products and remote controls are warranted for a period of 5 years.