- Fit-or-Free Guarantee
We know everyone makes mistakes. If your blinds don't fit, even if you make a mistake in measuring, just let us know within 60 days of delivery and we'll remake them in the sizes you need free of charge, you only pay for shipping ($20 per product*). If the size we remake is more expensive than the size you originally ordered, you just pay the difference. There is a limit of three (3) remakes per order and/or product. Shutters and motorized products are limited to one (1) free remake. The product we remake must be the same product and color you originally ordered. If you're ordering a product for the first time we recommend ordering just one first so you'll be certain it fits your windows and meets your expectations. Photo evidence may be required and products that we remake will only be shipped to the name and delivery address on the original order. This offer is available one time per person per lifetime. *An oversize freight fee of $85 will apply on remake orders with products 94' or more in width (94' in height or width on vertical blinds) and all plantation shutters. Products that we remake under this policy cannot be returned.
This offer is not available on premium sheer shades, deluxe bamboo woven wood shades, closeout products, commercial or dealer orders.