Website Accessibility Policy
We are committed to making our website accessible to all users.
If you have a question or concern, please Contact Us.
Accessibility Commitment
eWindowCoverings, LLC, doing business as Blindster (“Blindster,” “we,” “our,” or “us”), is committed to making our website and digital content accessible to the broadest possible audience, including individuals with disabilities.
Blindster is actively engaged in efforts to improve the accessibility and usability of its website and seeks to provide meaningful access to its products and services for all users.
Accessibility Standards and Guidelines
Blindster endeavors to align its website with generally recognized accessibility standards and best practices, including:
- Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
- Applicable provisions of the Americans with Disabilities Act (ADA)
- Relevant state accessibility requirements, including those applicable in California and Washington
Because accessibility standards and technologies continue to evolve, and because websites are complex and frequently updated, Blindster does not warrant that its website will be fully accessible in all circumstances or compatible with every assistive technology.
Accessibility Practices and Measures
Blindster has adopted reasonable practices intended to support website accessibility, including but not limited to:
- Integrating accessibility considerations into website design and development
- Using semantic HTML where feasible to enhance compatibility with assistive technologies
- Providing text alternatives for certain non-text content when practicable
- Supporting keyboard navigation for core website functions
- Striving to maintain sufficient color contrast and readable text
- Periodically reviewing website content and functionality for accessibility opportunities
- Considering accessibility when selecting and working with third-party vendors and platforms, when reasonably possible
These efforts are ongoing and subject to change as technologies, standards, and business needs evolve.
Ongoing Review and Improvement
Blindster views accessibility as a continuing process. We regularly evaluate our website and digital content and make reasonable modifications to improve accessibility where appropriate.
Due to the dynamic nature of websites, updates, content changes, and third-party integrations, certain accessibility issues may arise despite our efforts.
Alternative Access to Goods and Services
If any portion of our website is inaccessible or presents difficulty for a user, Blindster is committed to providing reasonable alternative means of access to our goods, services, and information.
Alternative access may include, but is not limited to:
- Assistance by phone or email
- Providing information in an alternative format
- Completing transactions with customer support assistance
Third-Party Content and Platforms
Blindster’s website may include content, tools, widgets, or services provided by third parties that are not owned or controlled by Blindster. While we encourage accessibility best practices among our partners, Blindster does not control and cannot guarantee the accessibility of third-party content or platforms.
Feedback and Accessibility Assistance
We welcome feedback regarding the accessibility of our website. Users who experience difficulty accessing content or functionality are encouraged to contact us so we can provide assistance or alternative access.
Contact Information:
- Email/Chat: Contact Us
- Phone: 888-256-8672
- Hours: Monday–Friday, 8AM-5PM CST (excluding holidays)
To help us respond efficiently, please include:
- The specific webpage or feature involved
- A brief description of the issue
- Your contact information, if follow-up is requested
Blindster will make reasonable efforts to respond promptly and address accessibility concerns in a timely manner.
Policy Updates and Revisions
This Website Accessibility Policy may be updated periodically to reflect changes in accessibility standards, technology, legal requirements, or business operations. Updates will be posted on this page.
Continued use of the Blindster website constitutes acceptance of the current version of this policy.
