Fit-or-Free® Guarantee

We know everyone makes mistakes. If your blinds don't fit, even if you made a mistake in measuring, simply contact us within 60 days of receipt and we'll remake them in the sizes you need free of charge, you only pay shipping. For blinds and shades less than 94”, there is a $15 per blind shipping charge and a limit of 1 free remake per window and 5 free remakes total per customer per order. For shutters, there is a $15 shipping charge, a limit of 1 free remake per customer per order, and a $75 oversize freight charge. On all motorized products, there is a limit of one free remake per customer per order. If the size of any product we remake under this guarantee is more expensive, you will be responsible for the difference in price. If you're ordering a product for the first time, we highly recommend ordering just 1 first so you'll be certain it fits your windows and meets your expectations. Photo evidence may be required and products that we remake will only be shipped to the name and delivery address on the original order. An oversize freight fee of $75 will apply on remake orders with products 94" wide and greater, vertical blinds 94" wide or tall and greater, and all plantation shutters. This offer is not available on premium sheer shades, closeout products, commercial or dealer orders. Products that we remake cannot be returned.