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Frequently Asked Questions

  • Q

    If I place an order today, when can I expect to receive it?

    A

    All of our products are custom-made and production time averages from 2–10 business days, starting the business day after we receive your order. Shipping takes another 1–5 business days. Most orders are received within 1 – 2 ½ weeks after the order is placed.

  • Q

    How do I pay for my order?

    A

    We accept all major credit cards – Visa, MasterCard, Discover, and American Express. If you prefer to pay by check or money order please contact us. We do not accept credit cards from foreign banks or PayPal.

  • Q

    Will I have to pay tax on my order?

    A

    There is no sales tax except on orders shipping to a Texas address. If your order is shipping to a Texas address, there is an 8.25 percent sales tax.

  • Q

    Do you charge for shipping my order?

    A

    Shipping is free unless your order contains an oversized item (94” wide or greater for horizontal blinds and 94” wide or long and greater for vertical blinds). The oversize fee is .00 and is a one–time charge per order; if your order contains several oversized items, you will pay the .00 charge only once.

  • Q

    If I pay for my order with a credit card, when will my card be charged?

    A

    Your credit card will be charged at the time you submit your order. All of our products are custom–made to your order specifications so we require payment in full before production of your order begins.

  • Q

    Can I cancel or make changes to my order after it is placed?

    A

    Production of your order usually starts the first business day after we receive it. We must be notified within one business day from the time your order is placed to cancel or make any changes.

  • Q

    Will I get an order confirmation?

    A

    When you place your order online, you will immediately receive an order confirmation by email.

  • Q

    Do you share my personal information with other companies?

    A

    Your information will be kept confidential and used only by us. We do not share our customers' information with any other companies.

  • Q

    Do you ship orders to Hawaii, Alaska or internationally?

    A

    No. We ship only to the 48 contiguous states of the U.S.

  • Q

    Will you notify me when my order ships?

    A

    Yes. You will receive an email notification the day after your order ships along with the tracking information and an estimated delivery date for your order.

  • Q

    Do you sell products other than the ones I see on your website?

    A

    No. All of the products we sell are featured on our website.

  • Q

    Can I get a catalog or brochure?

    A

    All of our products are featured on our website, so we do not have a printed catalog or brochure. However, we do offer free sample swatches of the products we sell to help you make a selection.

  • Q

    How do your products compare with the well-known national brands?

    A

    We sell only top quality products that are comparable to the national brands. Every product we offer is covered by both a 60-day satisfaction guarantee and a limited lifetime warranty.

  • Q

    Why do you recommend that some blinds be made as 2 or 3 blinds on 1 headrail?

    A

    There are some size limitations on certain products; this may be due to weight, stress on the working parts of the product, or ease of operation. We recommend that faux wood blinds over 72" wide and wood blinds over 84" wide be split into 2 or 3 blinds on one headrail depending on the configuration of the windows or ordered as separate blinds with a common valance. If you want to have a larger blind made as a single unit, you may be able to do so, but it would void the warranty.

  • Q

    How do I order a blind for a large opening that contains three windows, but the window sections are not the same width?

    A

    You will order the overall width you need and specify in the order options under head rail that you would like a 3 on 1. Fill in the template with the size of the individual sections, as well as the location of the controls for each blind. For example, if the window opening is 92” wide, you would order the blind at 92” and enter the order notes like this: ”Left blind 30 ½” with tilt and lift controls on the left; Center blind 31” with tilt cord on the left and lift cord on the right; Right blind 30 ½” with tilt and lift controls on the right.”

    Note the sum of the sections must add up to overall width exactly.

  • Q

    What is the “routeless” option?

    A

    A routeless blind does not have holes punched in the slats for the ladder cords to run through, instead the slats have small notches on the back of the slat to hold the ladder cords in place. This option provides additional light control and privacy.

  • Q

    Is there a minimum depth requirement for an inside mount?

    A

    Yes, you will need a certain amount of depth in order to install a blind or shade within the recessed area of your window opening. This amount varies by product and you can find this information under "Specifications" on the webpage for each product.

  • Q

    What is the top down/bottom up option offered on some of your shades?

    A

    This option allows you lower your shade from the top or lift from the bottom, so that you can cover only portions of the window with the shade fabric and still enjoy the view, while maintaining privacy.

  • Q

    Please explain the difference between inside and outside mount.

    A

    Simply stated, these terms refer to whether you will be installing your window coverings inside or outside the window opening. Inside mount means the blind or shade will be installed within the recessed area of your window opening. Outside mount means the blinds or shades will be installed on the wall surface outside the window opening, or directly on the trim or molding that surrounds the perimeter of the window opening, or on a door.

  • Q

    What is the continuous loop lift cord option offered on different types of shades?

    A

    A continuous loop lift cord option means the lift cord of the shades is a continuous loop operated by a clutch assembly to make lifting and lowering the shade smooth and easy. This option is especially recommended for larger shades.

  • Q

    How do cordless shades work?

    A

    A shade with the cordless option will not have any visible external lift cords. The shade can be raised and lowered by grasping the tabs instead. This is a very popular option for homes with children or pets.

  • Q

    Can you help me with instructions on how to measure my windows and install my blinds?

    A

    Yes, you will find clear, easy to follow instructions on our website for measuring and installing the product you want to order.

  • Q

    How do you get accurate window measurements before ordering blinds or shades?

    A

    For inside mounts, measure the height on the far left, middle, and far right of the window and note the largest measurement, as you'll use it when placing your order. Then, measure the width at the top of the window frame where the headrail will be installed.

    For outside mounts, measure the full width of the area you want to cover with the shade and, if space permits, add an extra 1" to 1 ½" to each side to eliminate light leakage. Measure the full height of the area you wish to cover with the shade and add 1 ½" to 2" to encompass the flat mounting surface area. Add additional inches to account for things like molding or framework that you wish to cover with the window covering.

  • Q

    What are blackout shades?

    A

    As the name implies, blackout shades are designed to literally "blackout" a room by blocking virtually all natural and artificial light from entering through the windows. When installed correctly, blackout shades can reduce up to 99% of light from entering a room.

  • Q

    How do you buy blinds for windows?

    A

    Buying window blinds is a relatively simple process that requires making a few important decisions, such as:

    • Do you prefer blinds or shades?

      Blinds and shades are both effective window coverings with their own pros and cons. Blinds are easily adjusted and can be opened to let in light without being raised. In addition, blinds are often preferable with certain types of décor and home stylings. Shades may be slightly less versatile and must be raised to let in light (or lowered for top-down/bottom-up varieties), but they offer a much greater variety of color and pattern to match furniture and other home design elements.

    • Do you want to install your blinds inside or outside of your window frame?

      Inside installations are the most common method for hanging blinds. These installations involve mounting the headrail flush with the top of the window frame and the entire blind being contained within the window casing.

      Outside installations involve mounting the headrail completely outside of the window frame on the wall, molding, or even the ceiling. This method is generally used when the window frame is too shallow for an inside mount or you wish to cover unattractive woodwork or molding around your window.

      • What type of blinds do you like?

        Blindster offers a variety of blinds to fit every home, room, and window:

        • Faux wood blinds

          Faux wood blinds provide the same elegant beauty of wood blinds, but cost less and are often easier to maintain. They're made from a synthetic material that's designed to look like real world, but far less prone to problems like cracking, warping, or splitting. In addition, they also hold up better in environments with high moisture or high humidity, such as homes near water or the ocean.

        • Wood blinds

          If you'll settle for nothing less than the genuine article, wood blinds are the way to go. No matter what type of décor or style you prefer in your home, wood blinds are the perfect complement. The natural construction, intricate wood grain patterns, and beautiful staining can turn any window in your home into a true showpiece.

        • Aluminum blinds

          Low-profile and sleek, aluminum blinds are among the most practical window coverings we offer. Durable, stain-resistant, and built to hold up after years of use, aluminum blinds are both easy to operate and excellent at blocking out light. Aluminum blinds are exceptionally common in homes due to their versatility and durability, and they're easily cleaned and maintained.

        • Vertical blinds

          Perfect for sliding doors and large windows, vertical blinds have a unique and highly distinctive appearance that contribute to the ambience and mood in your home. Their large vinyl vanes are quick and easy to clean, and they're easily operated using a simple wand. A quick twist of the wrist opens or closes the blinds, while pushing or pulling causes them to effortlessly glide along a heavy-duty track system designed to last for years and years.

  • Q

    What are the cheapest blinds to buy?

    A

    Our 2" Deluxe Faux Wood Blinds are our best-selling model of faux wood window coverings and provide an elegant look at an affordable price. Our aluminum blinds are another great option for budget-minded homeowners, with our Privacy Aluminum Blinds providing excellent security for your family and our Cordless Aluminum Blinds providing wand and cord-free operation.

  • Q

    What color roller shades work best at reducing sunlight?

    A

    If you're looking to maximize your roller shades' ability to block out light while matching your interior décor, look for darker colors, dark green, grey, burgundy, and brown. Black, of course, provides the ultimate in light blocking functionality, and this color is perfect for home theaters, man caves, and home offices.

  • Q

    What is the best way to remove blinds from a window?

    A

    Removing your blinds is an easy process that only requires a few tools and a few simple steps:

    • Raise your blinds all the way to the top

      Raising the blinds makes them compact and much easier to handle and store away if you're planning on replacing or selling them.

    • Remove your blinds from the brackets

      Release the headrail of your blinds from the mounting brackets by pushing it out of the clips that are holding it in place. Check your installation manual to find the easiest and most effective way of completing this step to avoid accidentally damaging the headrail or mounting brackets.

    • Remove the mounting brackets from the wall, window frame, or other surface

      Use a manual or electric screwdriver to detach the mounting brackets and any optional extension brackets from the mounting surface. You can also remove optional components, like hold down brackets and cord cleats, at this time.

  • Q

    How can I shorten a blinds cord?

    A

    Completely lower your blind until it's in a closed position. Then, untie the knots at the end of the cord and cut it to the desired length plus one additional inch. Use the remaining one inch of cord to feed through the tassel or cap and tie another knot to secure the cord.

  • Q

    How do I shorten mini blinds?

    A
    • Release the string ladders

      The first step to shortening your blinds is to release the string ladders on the bottom rail. Then, untie the knots of the lift cord inside the bottom rail on both sides of the blind.

    • Remove extra slats

      After coming up with the ideal length for your blinds, remove the bottom rail and the number of slats necessary for the blinds to reach that length.

    • Replace the bottom rail and cut the extra string length

      With the extra slats removed, slide the bottom rail back onto the string ladder and cut any extra lengths of string above the rung that hangs below the bottom rail. Then, insert each of the lift cords through the bottom rail hole and secure them by tying a knot. Finally, replace the bottom rail plugs to complete the shortening process.

  • Q

    What are cellular shades?

    A

    Cellular shades are a popular type of window covering that are made using pleated fabric that's arranged to create honeycomb pockets or compartments that fold into themselves when the shade is raised and help provide extra insulation when the shade is lowered.

  • Q

    What are faux wood blinds made of?

    A

    These blinds are manufactured using vinyl and vinyl compound materials, and some are manufacturing using a combination of synthetic materials and real wood to provide an even more realistic look and feel.

  • Q

    What kind of shades should I purchase for a basement window?

    A

    For basement window coverings that will be easy to clean and maintain, Blindster recommends faux wood blinds, roller shades, or blackout shades for the ultimate in light control, privacy, and insulation to protect your basement from heat and sunlight.

  • Q

    How do I shorten wood blinds?

    A

    To shorten your wood blinds, remove the plus on the bottom rail to reveal the knotted lift cord. Untie that knot and slide the bottom rail off the cords. With the bottom rail remove, pull the cords out of the slats you wish to remove. Store the extra slats in a safe location in case you need to reattach them to your window or replace broken slats.

    After removing the extra slats, reattach the bottom rail by placing it at the bottom of the blind and feeding the cords through its openings. Cut any additional lengths of cord, slide the plugs back on, tie the remaining lengths of cord together, and place the plugs back inside the bottom rail.

  • Q

    What are the best blinds for hot, sunny weather?

    A

    If you prefer blinds, faux wood and aluminum blinds are effective at keeping the heat's heat from raising the ambient temperature of your home. If you prefer shades, consider purchasing blackout shades, which are designed to eliminate as much light as possible from entering your home. Triple cell cellular shades are also highly effective at insulating your home and keeping cold air inside.

  • Q

    Why are cellular shades so expensive?

    A

    Cellular shades are sometimes more expensive than other types of shades due to their complexity and versatility. Instead of being made from a single piece of fabric, cellular shades are manufactured by combining multiple layers of material to create pleats. Single cell shades work well to insulate your home and are perfect for budget-minded homeowners, while double and triple cell cellular shades have a higher upfront cost but can help reduce your home's energy bill.

  • Q

    What are cordless cellular shades?

    A

    As the name suggests, cordless cellular shades are shades that are operated without the use of a cord, string, loop, or chain.

  • Q

    How do I remove vertical blinds from a window?

    A

    Begin by removing the blades from the track by rotating the blades until they halfway open. Then, remove each individual blade by pushing upwards, opening the clip, and then twisting the blade until it is able to be removed from the track.

    Once the blades are removed, locate the brackets on the back of the track. Place a screwdriver inside the opening of the spring clip and twist it until the clip releases. Complete this process on both sides of the track to release it from the brackets. If you plan on removing the blinds entirely or installing a different type of window covering, you should also remove the mounting brackets after removing the vertical blinds.

  • Q

    What are standard size blinds?

    A

    Because windows come in all shapes and sizes and blind installations can vary from inside and outside mounts, there is no true standard size for window blinds. However, many windows fall within the range of 36 to 72 inches in length and 24 to 60 inches in depth, especially in homes with traditional floor plans and apartments.

  • Q

    What are the best blinds for picture windows?

    A

    We recommend choosing a window covering that fits your home's décor and style, as well as your personal preferences. Large wood and faux wood blinds can greatly enhance the beauty of large picture windows, while aluminum blinds offer a more practical and economic approach.

  • Q

    What are the pros and cons of roller shades?

    A
    • Pros

      A sleek, built-in look that disappears when the shade is fully open Provides an alternative to curtains and other heavy draperies Quick and easy to clean, requires very little maintenance and upkeep.

    • Cons

      May not provide the visual appeal some homeowners look for in window coverings can be difficult to operate if the rolling mechanism becomes damaged or jammed.

  • Q

    What's an alternative to wood blinds?

    A

    If you're dead-set on getting the look of real wood blinds without the potential downsides, faux wood blinds may be the perfect option for your home. Not only do they look virtually identical to real wood blinds, but they're also more resistant to the elements and they're easier to clean and maintain. In many cases, faux wood blinds are less expensive than real wood blinds as well.

  • Q

    What is the average price for Roman shades?

    A

    At Blindster, we offer multiple types of Roman shades at varying price points. Because our shades frequently go on sale, the best way to get an idea of the average price is to frequently consult the product pages:
    Premium Roman Shades Group B
    Super Value Roman Shades
    Premium Roman Shades Group C
    Premium Roman Shades Group D

  • Q

    What is a solar shade?

    A

    A solar shade is a window covering that's designed with sun protection, energy efficiency, shade, and glare reduction in mind. Solar shades can be installed anywhere in your home, and many homeowners prefer to install them in areas that receive plenty of sunlight, such as sunrooms, patios, and pool rooms. They're also perfect for areas where you want to block out sunlight and reduce glare but maintain your view of the outside, such as bedrooms, kitchens, dining rooms, and home offices.

  • Q

    What do I need to know about solar shades?

    A

    If you're thinking about purchasing solar shades, you probably already know that they're the ideal solution for homeowners looking for window coverings that provide excellent insulation and heat reduction while maintaining a clear view of the outside.

    Solar shades accomplish that by:
    Blocking up to 97% of harmful and warming UV rays due to their heat and light absorbing materials increasing energy efficiency by creating an extra layer of insulation between the inside of your home, your windows, and the outdoors reducing or eliminating glare in areas that receive ample amounts of sunlight, such as bedrooms, patios, sunrooms, decks, and more using transparent materials that allow you to still clearly see the outdoors even when the shade is drawn and 97% of outside sunlight and UV rays are blocked.

    In addition to these features, solar shades are also easy to maintain and install. Their moisture and mold-resistant properties mean they will stand up to harsh, wet conditions in both outdoor areas, such as decks and patios, and indoor areas like bathrooms and kitchens.

  • Q

    What is the best blackout shade for a nursery?

    A

    At Blindster, we offer a huge variety of blackout shades that can eliminate up to 99% of outside light, giving you the option to make your nursery as dark or as light as you want.

    Some of the options we recommend include:

  • Q

    What are the best faux wood blinds?

    A

    At Blindster, we offer several types of faux wood blinds that can meet the needs of virtually every homeowner, including:

    • 2 ½" Premium Faux Wood Blinds

      These wide-shutter style view faux wood blinds are the most luxurious we offer and can be ordered with a full range of sizes and options. They're also available in seven different colors, including white, alabaster, smooth cherry, and smooth birch.

    • 1" Premium Faux Wood Blinds

      Like the 2 ½" Premium Faux Wood Blinds, this option matches the beauty of real wood blinds but uses smaller slats. It's an ideal option to install on doors and long, thin windows.

    • 2" Deluxe Faux Wood Blinds

      Available at a lower price point than our premium faux wood blinds, these window coverings are both highly affordable and beautiful. Their 2" slats give you an excellent view outside and the seven colors to choose from means you'll have no problems matching your décor.

  • Q

    What are the cheapest type of blinds?

    A

    Some of our most affordable blinds include:

    • 2" Super Value Faux Wood Blinds

      Our lowest-priced faux wood blind, this window treatment is available in two different colors and is perfect for any budget.

    • 1" Aluminum Blinds

      One of the most common styles of blinds, our 1" aluminum blinds are incredibly versatile and are available in 23 different colors.

    • Privacy Aluminum Blinds

      If privacy and affordability are your top concerns, these blinds have got you covered. No visible holes makes them perfect for both light blockage and total privacy from neighbors and anyone walking or driving near your home.

  • Q

    What kind of Venetian blinds have the best visibility?

    A

    When it comes to visibility, the best types of Venetian blinds are those that have the largest slats. At Blindster, we offer several varieties of Venetian blinds with extra-large slats, including our 2 ½" Deluxe Faux Wood Blinds, our 2 ½" Premium Faux Wood Blinds, and our 2 ½" Premium Wood Blinds.

  • Q

    What are roller shades?

    A

    Roller shades are window coverings that provide the classic, traditional appearance the most people associate with standard shades. Roller shades can vary in color, design, and even function. At Blindster, we offer a huge variety of roller shades, ranging from room darkening shades to total blackout shades to light filtering shades. We also offer roller shades that provide a natural bamboo look.

  • Q

    What are roller shades made of?

    A

    Roller shades are made from a variety of materials. As the name suggests, our Deluxe Vinyl Roller Shades are made from a high-quality vinyl fabric that's also reinforced with fiberglass to block out light and provide the ultimate in privacy. We also offer standard roller shades that are manufactured using high-quality woven polyester that uses an acrylic backing if a blackout option is selected. Finally, our Fabric Woven Wood Roller Shades are also manufactured using high-quality woven polyester that's designed to be filter light and mimic the appearance of natural bamboo.

  • Q

    What are vertical blinds made of?

    A

    At Blindster, we offer several types of vertical blinds, including ones manufactured using both standard and embossed PVC, a soft and light-filtering fabric, and a faux wood material for the ultimate in elegance and affordability.

  • Q

    What are Roman Shades?

    A

    Roman shades are a classic style of window covering that are among the most versatile and in terms of both blocking out light and matching your home's décor. Roman shades are distinct due to their drape-like appearance, but they also maintain the functionality and ease of use of traditional shades. At Blindster, we offer multiple types of Roman Shades, ranging from our Premium Roman Shades that are available in more than 150 colors to our Super Value Roman Shades that feature a semi-opaque lining and an attractive price for homeowners on a budget.

  • Q

    What is the average size of cellular shades?

    A

    The size of cellular shades you order for your home depends on the size of your windows or the size of the area you wish to cover if you install your shades outside of your window frames. For most homes, standard window sizes can range from 24"x36", 36"x60", 48"x48", 36"x72", 60"x60", and 24"x60".

  • Q

    What is the minimum width for top-down blinds or shades?

    A

    Minimum width requirements generally begin at around 20". Check the individual product listing for the shades you're considering to get the exact specifications for the model before purchasing to verify.

  • Q

    What is the cheapest way to buy blinds?

    A

    Our 1" Aluminum Blinds are among our most inexpensive and are perfectly adequate for controlling the amount of light that enters your home or business while also protecting your privacy. If you're looking for a more natural look, consider our 2" Super Value Faux Wood Blinds. These window coverings offer the beauty and elegance of natural wood blinds at a fraction of the cost.

  • Q

    What is the widest Roman Shade?

    A

    Our Roman Shades max out at around 120" wide as manufactured by our supplier, which means that any windows wider than that will require two or more shades installed side by side for a cohesive look.

  • Q

    What are indoor solar shades for windows?

    A

    Indoor solar shades are a type of window covering that significantly reduce glare, heat, and the sun's harmful UV rays while preserving your view of the outdoors.

  • Q

    What is the average price of a blackout rolling shade window cover?

    A

    Some of our most inexpensive blackout roller shades include our Deluxe Fabric Roller Shades, which can be outfitted with a blackout liner, as well as our Deluxe Room Darkening Fabric Roller Shades.

    Our high-end roller blackout shades include our Deluxe Cordless Day/Night Single Cellular Shades, our Deluxe Cordless Top Down/Bottom Up Blackout Cellular Shades, and our Premium Solar Shades Blackout. Although slightly more expensive than other types of blackout shades, these window coverings are manufactured with premium-quality materials and include a wider range of features.

  • Q

    What are mini blinds?

    A

    "Mini blinds" is a common term used to describe blinds with 1" slats. These blinds are described as "mini" because the size of the slats is half the size of the slats used in traditional blinds, which typically feature 2" slats.

  • Q

    What are the best blackout shades?

    A

    These are some of our most popular blackout shades:

    • Deluxe Fabric Roller Shades

      Although this isn't a true blackout shade, it can be shipped with a blackout fabric that will help block out 99 percent of light. It's available in 14 different colors and includes both corded and cordless options for ease of use.

    • Premium Roman Shades Group A

      If you prefer your shades to be both highly functional and highly decorative, these shades may be perfect for your home. In addition to having an elegant appearance, these Roman Shades can also be equipped with a blackout liner to function perfectly as blackout shades. Available in 47 different colors, you can also choose from cordless and top down/bottom up options when you place your order.

    • Premium Blackout Single Cellular Shades

      As its name suggests, this is a true blackout shade with one primary purpose: to block out as much light as possible from entering your home. Manufactured using 100 percent non-woven blackout polyester fabric with integrated foil technology, this shade blocks out 99.9 percent of sunlight, keeping your home as cool, dark, and glare-free as you want. Choose from 9 different patterned colors, including Milky Way, Latte, and Sapphire.

    • Deluxe Bamboo Shades Group B

      If the natural look is more your thing, but you still want the benefits of blackout shades, look no further than our Deluxe Bamboo Shades Group B. This shade is created with stained bamboo slats and reeds to bring an earthy, eco-friendly look and design to your home, and the choice of colors, including Beach Cabana, Navassa, Nove Ponte, and Mahogany Tropic all contribute to the elegance this shade can add to any room. Better yet, pair this shade with a blackout liner and you can enjoy its natural beauty while eliminating 99 percent of outside light.

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